Healthy Conflict for a Distributed Workforce

Conflict is a reality in the workplace and presents unique challenges in a distributed or hybrid environment. Handling conflict with a balance of confidence and humility is the sign of a purpose-driven leader and will create a culture of trust and collaboration on your team. In this leadership training with SR4 Partners, we will uncover the five modes of conflict, your conflict preferences, how to be versatile in your approach, and learn best practice methods for conflict resolution (remote or in-person).

Key Concepts:

• Thomas Kilman Instrument (TKI) modes of conflict

• Relationship between trust and conflict

Activities:

• Self-assess your primary or preferred mode of conflict

• Breakout discussion to apply conflict resolution techniques to a current work challenge

Skills & Attributes:

• Self-awareness

• Conflict resolution

• Results-orientation